eCommerce UX/UI Design Services

We start by analyzing data and customer behavior to identify where the store is losing customers and formulate hypotheses about the reasons. If the problems are concentrated on a few pages, we optimize them individually. If the barriers are systemic and affect the entire customer journey, we recommend a full redesign.

The cost depends on the scale of the store, the number of pages and scenarios, the complexity of the catalog, and the depth of the research phase. After the brief and an analysis of the current state, we provide a transparent estimate broken down by project stage.

The timeline depends on the scope of the project: targeted updates to individual pages are usually completed faster, while comprehensive design involving analytics and a design system is a longer process.

We base every decision on analytics and behavioral data rather than assumptions. Before launch, we test key scenarios and validate prototypes to minimize risks before development begins.

Yes. We have experience with Shopify, Adobe Commerce, WooCommerce, Salesforce Commerce Cloud, and custom solutions, and we work with both our own developers and the client’s team, providing clear specifications and a ready-to-use design system.

We typically need access to analytics (GA4, Hotjar/Clarity), information about business goals and current conversion metrics, as well as access to the existing design or platform if the project involves a redesign.

We analyze the sales funnel, heatmaps, session recordings, and customer behavior, identify specific customer drop-off points, and prioritize changes based on their potential impact on conversion and revenue.

A complete design for all key pages, and, if needed, we create or expand a design system with components, prototypes for validating scenarios, and specifications for developers.

Yes, we support developers during implementation and verify that the completed store matches the approved design and key UX scenarios.

A simple before-and-after comparison doesn’t prove the new design caused metric changes, as advertising, seasonality, pricing, and product range also matter. We set baseline metrics - conversion, average order value, and retention - and account for these factors. Where possible, we use A/B testing for greater accuracy.