Business Development Manager / Upsell Manager

We are looking for a Business Development Manager who will be responsible for growing the company’s existing client base and generating new sales opportunities through in-depth analysis of clients’ businesses. Your role will be to identify growth opportunities for our existing clients and develop well-founded recommendations for additional services and improvements that can help them increase revenue, conversion rates, and the overall efficiency of their eCommerce businesses.

Function

Product / Sales

Employment

Full-Time

Location

Remote

Business Development Manager / Upsell Manager

Key Responsibilities

This is not a traditional new-business sales role. We are looking for someone who can analyze a business, identify growth opportunities, and turn them into commercially valuable proposals.
Responsibilities

  • Work with the company’s existing client portfolio.

  • Gather information about the client and their business from Account Managers / Customer Success Managers.

  • Analyze the client’s website, competitive landscape, and market.

  • Identify opportunities to improve the client’s business performance.

  • Develop personalized proposals for additional services and improvements.

  • Prepare data-driven recommendations and business cases for clients.

  • Participate in presenting and defending proposed solutions to clients.

  • Collaborate with SEO, CRO, UX/UI, Development, and Marketing teams.

Examples of Recommendations

  • Implementing a subscription model or Subscribe & Save functionality.

  • Conducting a CRO audit and optimizing conversion rates.

  • SEO audits and SEO strategy development.

  • UX/UI improvements.

  • Integrating new modules or third-party services.

  • Checkout optimization.

  • Improving retention mechanisms.

  • Implementing loyalty programs.

  • Email marketing and automation.

  • Expanding Shopify or Magento functionality.

Required Experience & Skills

  • 3+ years of experience in Business Development, Account Management, eCommerce Consulting, or similar roles.

  • Hands-on experience with Shopify and/or Magento.

  • Strong understanding of eCommerce metrics, CRO, SEO, UX/UI, and digital marketing.

  • Experience conducting competitive analysis and developing business recommendations.

  • Ability to identify client business needs and propose solutions with strong commercial value.

  • Excellent analytical skills.

  • Fluent English (Upper-Intermediate / Advanced or higher).

  • Strong communication and presentation skills.

Preferred Qualifications

  • Experience working at an eCommerce agency.

  • Understanding of retention marketing.

  • Experience developing growth strategies for online stores.

  • Experience working with international clients.

What We Offer

  • A chance to be a part of a growing tech company.

  • Competitive salary and performance incentives.

  • Opportunities for professional growth and advancement.

  • Flexible working hours and remote work options.

  • A supportive and vibrant work environment.

Apply for this position

We're always open to hearing from driven people. Send us your CV - if there's a fit, we'll find a way.

What are the next steps?

  • 1

    A quick interview to assess the candidate's basic fit for the role.

  • 2

    An interview to evaluate the candidate's technical skills and expertise.

  • 3

    Finalizing the hiring process by agreeing on terms and signing the offer.

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Why us

Why Companies Choose Us for AI-Powered eCommerce Development

Our company creates custom eCommerce platforms that combine scalable architecture, AI-powered solutions, and revenue-focused execution from day one.

Five people in matching white hoodies giving thumbs up indoors.
01

Revenue-First Approach

We focus on the metrics that matter most - conversion rate, average order value, customer experience, and long-term revenue growth.

02

Intelligent Efficiency

We combine UX strategy, automation, and AI-enhanced workflows to create systems that are effective from day one, not after release.

03

Scalable Architecture

We build flexible eCommerce systems without critical technical limitations, eliminating the need for costly rework as the business grows.

04

Unified Commerce Ecosystem

We combine custom functionality, automation, speed, and growth support into a connected ecosystem that ensures seamless business operations and customer experiences.